At Tecomato, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect personal information when you visit https://tecomato.com or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.
We are committed to protecting your personal information and ensuring it is used responsibly. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 and other applicable Australian privacy laws.
Tecomato Pty Ltd may, from time to time, receive and store personal information you provide through our website, directly to us, or via other channels. This may include your name, email address, phone number, and business name. We may also collect additional information such as feedback or testimonials, details about your business operations or requirements, responses to surveys, promotions, or forms, communication with our team including support requests, and payment or billing information when applicable. Additionally, we may collect other information you choose to share while interacting with us, including through booking forms, email communications, or chat.
We collect personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you.
We use your personal information to provide, operate, and improve our services, respond to enquiries and support requests, schedule appointments and consultations, send email or SMS communications regarding services, updates, or marketing with consent, analyse and improve our website, marketing funnels, and automations, and comply with legal and regulatory obligations.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. While we use industry-standard security measures, no method of transmission over the internet is completely secure.
We do not sell your personal information. We may share information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obliged to use your information only for authorised purposes and to maintain confidentiality and security.
We use cookies and similar tracking technologies to analyse website traffic and usage, improve website functionality, and support marketing and advertising campaigns. You can disable cookies in your browser settings, but some website features may not function properly.
You have the right to know and control how your personal information is collected, used, and stored. This includes requesting a copy of the personal information we hold about you, asking us to correct any information that is inaccurate or incomplete, requesting deletion of your personal information where permitted by law, limiting certain uses of your information such as marketing communications, objecting to some ways we use your data, and requesting that your information be provided to you or transferred to another organization where technically feasible. To exercise any of these rights, or if you have questions about how your personal information is handled, please contact us at [email protected], and we will respond promptly in accordance with applicable privacy laws.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
If you provide your phone number or email, you can opt out of communications by replying STOP to SMS messages or using the unsubscribe link in emails. We respect your preferences and will not share your contact information for marketing purposes.
Tecomato retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, comply with legal and regulatory obligations, or for other legitimate business purposes. Once the information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it to ensure it can no longer identify you.
For questions or concerns about this Privacy Policy, contact us at:
Tecomato
Email: [email protected]
Website: https://tecomato.com